All prizes must be withdrawn or transferred from your Winnings Balance, accessible through your Barmis Power Win account on our website. To ensure you're on our official website, visit www.powerwinuae.com directly by typing it into your browser. Avoid clicking on links in emails. Barmis Power Win will never request money to release a prize. We will take strict measures against any individuals found cheating, attempting to cheat, or defraud us or any of our participants. This includes actions like fraudulent payments, use of stolen cards, or other unlawful transactions. We prioritize the protection of your personal information. Sensitive data you provide on the website or app is secured using industry-standard encryption technologies. We may use your information to meet legal obligations, detect and prevent fraud, money laundering, and other crimes, and safeguard your interests or the interests of others.

This includes cases of misconduct such as identity theft or fraud. If you believe you've fallen victim to a scam, please contact our Customer Support Centre at +971 58 129 7275 (if outside the UAE), or email us at customer.support@powerwinuae.com to verify its authenticity.